Partner Guidelines

Onboarding

Submit the application, confirm the contracting entity, sign the Agreement/Schedule A/ acknowledgment, complete training, securely supply tax documents, and receive written activation. Test a link and a code with a noncommissionable test transaction. Do not collect patient data during testing.

Posting workflow

Select an enabled offer. Check current price and availability. Use approved creative and a clear disclosure. Obtain written approval for medical content or any new campaign requiring approval. Publish only on authorized channels. Retain the approved version and publication URL; check comments and remove misleading replies you control.

Medical versus fitness routing

Use separate approved landing pages and tracking. Clinical inquiries go directly to clinic staff through secure intake. The partner dashboard must not reveal diagnoses, treatment type, medication purchases, lab results, or patient identities. Do not install advertising pixels on medical intake or patient portals without specific privacy/legal review.

Customer and lead handling

Give accurate information, avoid pressure, and respect the customer’s choice of provider. Do not promise that Company will approve an application or treatment. Customers pay Company directly. A referral is attribution evidence, not ownership of a person or a right to their information.

Commission review

Review the monthly statement for eligible item revenue, direct costs, assigned rate, provisional/cleared amounts, and reversals. Raise evidence-based disputes within 30 days. No tier is guaranteed by audience size or recruitment. Request tier changes in writing; approved changes take effect prospectively.

Conduct and support

Act professionally, avoid discriminatory or harassing content, and do not impersonate clinical staff. Send campaign approvals, tracking questions, disputes, and compliance reports to [email protected]. Direct urgent medical concerns to the clinical team; for an emergency, advise contacting emergency services. Report suspected adverse events without attempting clinical management.

Pausing and ending participation

Pause a disputed campaign immediately. Remove/correct flagged content within 24 hours or the stated urgent deadline. On termination, remove controlled brand promotions within 48 hours and retain only legally required/dispute records securely. Do not continue collecting referrals with an inactive code.

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